Andless Café
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Privacy Policy

Last Updated: October 19, 2025

At Andless Café, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website andless.cafe or visit our physical café locations.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Subscribe to our newsletter
  • Participate in promotions or surveys
  • Make inquiries about franchise opportunities
  • Place orders through our website or in-store
  • Create an account with us

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Payment information (processed securely through third-party payment processors)
  • Order history and preferences
  • Demographic information
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookie data and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling orders and franchise inquiries
  • Communicating with you about products, services, and promotions
  • Responding to your questions and providing customer support
  • Improving our website, products, and services
  • Analyzing website usage and customer preferences
  • Sending marketing communications (with your consent)
  • Preventing fraud and enhancing security
  • Complying with legal obligations
  • Operating and managing our loyalty programs

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

  • Payment processors
  • Email marketing platforms
  • Website hosting services
  • Analytics providers
  • Customer relationship management systems

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities, including to meet national security or law enforcement requirements.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use cookies for:

  • Essential website functionality
  • Remembering your preferences
  • Analytics and performance monitoring
  • Marketing and advertising purposes

You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission
  • Secure servers and databases
  • Regular security assessments
  • Access controls and authentication procedures
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your information to another service
  • Withdrawal of Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at [email protected] or +91 98765 43210.

7. Marketing Communications

With your consent, we may send you marketing emails about our products, services, and promotions. You can opt out of marketing communications at any time by:

  • Clicking the "unsubscribe" link in our emails
  • Contacting us directly at [email protected]
  • Updating your communication preferences in your account settings

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Phone: +91 98765 43210
  • Address: Andless Café, 123 Marine Drive, Nariman Point, Mumbai, Maharashtra 400021, India

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

15. Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Andless Café

Where Every Cup Tells a Story

Experience the finest coffee culture in India, crafted with passion and served with pride.

Contact Information

  • 123 Marine Drive, Nariman Point
  • Mumbai, Maharashtra 400021
  • Phone: +91 98765 43210
  • Email: [email protected]

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